Frequently Asked Questions

Orders & Shipping

How long does delivery take?

Delivery times vary depending on your location. Once your order is dispatched, you'll receive a tracking number by email. Standard delivery typically takes 5–10 business days.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order has been shipped, you'll receive an email with your tracking details. You can use this to follow your parcel's journey.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please visit our Refund Policy page for full details.

How do I return an item?

Please contact us via our Contact page to initiate a return. Our team will guide you through the process.

Products

Are your fragrances authentic?

Yes, all our fragrances are 100% authentic and sourced from reputable suppliers.

How do I care for my bag or wallet?

We recommend keeping leather accessories away from excessive moisture and direct sunlight. Wipe clean with a dry cloth and store in the dust bag provided where applicable.

Payments

What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal and Shop Pay.

Contact Us

Can't find what you're looking for? Get in touch with us and we'll be happy to help.